Alyaa Alyammahi

Motor Claims Recovery Supervisor

Al Fujairah City AE

Profile summary

Highly skilled professional with expertise in Microsoft Office Suite. Demonstrates strong communication skills, team leadership, and the ability to work under pressure. Adept in computer skills, research, and training and development. Committed to leveraging these competencies to drive organizational success and foster professional growth. Quick learner familiar with common software applications and research methodologies. Reliable person seeking in the field of environmental geography position. Well trained in using GIS Applications (QGIS, ArcMap). Associated in measuring the ground water level in Al Ain Wells with using GIS tools. Present an excellent communication in English and Arabic language and good judgment. Skillful use of organizing, arranging and calculating data in Excel. Able to handle tasks on a daily basis.

Key skills

Skills
Microsoft Office SuiteStructural designSocial Media ManagementWorking under pressureComputer skillsCommunication skillsTeam leadershipResearch SkillsTraining and DevelopmentCustomer Relationship Management (CRM)Data Analysis and ReportingChatbot and AI Customer ServiceConflict Resolution and De-escalationEmpathy and Active Listening

Professional experience

Customer Service OfficerDec 2023 - Present
Alliance Insurance | Dubai, United Arab Emirates

As a Customer Services Officer Employee, I had to dealing with phone calls and providing information. identifying customers' needs and Assist in the department daily activities.

Motor Claims Recovery SupervisorDec 2023 - Present
Alliance Insurance | Dubai, United Arab Emirates

Handling and processing recovery claims efficiently and accurately. Review recovery files and claims status, follow up on outstanding recoveries and ensure timely settlements. Manage recoveries negotiations with other companies.

Geography StudentAug 2017 - Dec 2022
UAE University | Al Ain City, Abu Dhabi

● Collaborated with teaching assistants and mentors to deliver additional support to struggling students. ● Transformed complex concepts into understandable, useful information for improved subject comprehension. ● Gathered, organized and input information into digital database

  • Collaborated with teaching assistants and mentors to deliver additional support to struggling students.
  • Transformed complex concepts into understandable, useful information for improved subject comprehension.
  • Gathered, organized and input information into digital database

Education

Bachelor's Degree, Environmental GeographyDec 2022
UAE University

Bachelor's degree in Geography & Urban Sustainability in field of Environmental Geography, with 3.33 GPA